CAPIC is currently seeking personnel for the following positions:


Community Action Programs Inter-City, Inc. (CAPIC) is seeking an individual who will assist the Director of Finance with the management and operation of the Finance Department. The Controller must have proficiency in clearly communicating information about finances and accounting issues to nonaccountants and individuals with varying levels of financial expertise

  • Process bi-weekly payroll and maintain payroll records in relationship with Harper’s Payroll Processing.
  • State and federal contract/grant billing, reimbursement, and management.
  • Assist Director of Finance to prepare and monitor program/grant budgets, grant reporting.
  • Assist Director of Finance to prepare, analyze and report on financial statements.
  • Prepare and posts journal entries.
  • Provide financial-related support services to programs.
  • Perform reconciliation of balance sheet accounts monthly.
  • Assist with the preparation of audit work for year-end audit and tax return.
  • Provide back-up for/to the Director of Finance for cash flow management, insurance program, positive pay, and reporting of financial status to Board of Directors, Finance & Audit Committee, and Executive Director.

  • A minimum of five (5) years of progressive experience managing fiscal operations at a non- profit agency with state and federal contracts.d
  • Bachelor’s degree from an accredited college or university in accounting, finance, business administration or a comparable field.
  • Strong analytical skills.
  • Strong work ethic and financial aptitude
  • Ability to interact professionally and collaboratively with staff, board members, and other related agencies
  • Good communication skills, both verbal and written, with the ability to communicate financial information to non-financial professionals
  • Knowledge of Sage MIP software and Harper’s Payroll Platform desirable
  • Essential computer skills and expert software knowledge of QuickBooks, Adobe, MS Excel, MS Word, with knowledge of Harper’s and MIP platforms a plus

Front Desk Recptionist

Our mid-size non-profit is seeking an enthusiastic individual to greet clients and visitors. The Front Desk Receptionist is responsible for welcoming and directing visitors, vendors, and clients to appropriate locations and parties. This position also notifies staff of visitor arrivals and operates a single or multiple position telephone system.

  • Perform front desk administrative duties, such as: answer, screen, transfer, and direct all incoming telephone calls to appropriate parties in a professional and courteous manner.
  • Greet clients and office visitors.
  • Perform related clerical work such as typing, filing, and sorting mail distribution.
  • Use applicable software programs to create letters and other business-related documents.
  • Prepare shipping labels and schedule FedEx and UPS pickups and deliveries.
  • Provide administrative support when needed.
  • Manage and sort incoming and outgoing mail.
  • Perform other duties as assigned.

  • High school diploma or equivalent is required
  • At least 1-3 years of related clerical/general office experience
  • Bilingual (English/Spanish)
  • Strong verbal communication skills
  • Excellent multi-line telephone skills
  • Ability to multi-task
  • Strong customer service skills
  • Excellent organizational skills
  • Basic computer skills
  • Strong interpersonal skills and the ability to work as a team member
  • Must be sensitive to the needs of low-income people

Responsible Payee Director

Our mid-size non-profit is seeking an enthusiastic professional to join our diverse and dedicated management team. The Responsible Payee Director is responsible to oversee the payee department operations and program staff. The Director will ensure that the appropriate and required systems are in place in order to best serve client’s needs and will provide assessment and appropriate follow-up services to clients to address: crisis intervention, substance abuse, financial, legal and health-related issues. The Director will maintain community partnerships and facilitate appropriate referrals on client’s behalf.

  • Develop, monitor, supervise and evaluate client plans to achieve goals and the success of reaching these goals.
  • Serve as liaison with the Social Security Administration.
  • Conduct case management meetings with the payee department
  • Conduct intake for new and returning payees
  • Prepare budgets for clients
  • Distribute benefits on monthly basis to the payee clients
  • Initiate check disbursement requests to accounting department
  • Maintain regular contact with payees to determine current needs
  • Participate in weekly/monthly Management Team Meetings
  • Prepare and submit reports as required by Social Security Administration
  • Assist clients in completing Social Security Administration reviews
  • Provide weekly report to CAPIC Executive Director

  • Bachelor’s degree preferred
  • 5 years-experience in non-profit management
  • Strong advocacy & outreach skills needed, minimum of 5 years
  • Experience using computerized systems (Excel, RPM client ledger)
  • Good communication skills and ability to work with staff
  • Case management and organizational skills

  • Health, dental, vision, 403B, FSA, Aflac, vacation, personal and sick days
  • Competitive salary and benefits

Bilingual Caseworker (Part-time - 15 hours per week)

Community Action Programs Inter-City, Inc. (CAPIC) is seeking an individual who will coordinate the delivery of comprehensive critical services to individuals who are dealing with substance use disorders. The Bilingual Caseworker will work to coordinate all placement activities for emergency, transitional, and permanent housing to at-risk clients. It is essential that the candidate be bilingual, proficient in verbal and written communication skills and be familiar with the demographic and cultural characteristics of the client population.

Primary Functions Include:
  • Conduct intake assessment with clients
  • Conduct sober house visits (as needed)
  • Prepare weekly written reports as well as quarterly reports
  • Maintain accurate client records
  • Coordinate placement activities for emergency, transitional, and permanent housing for clients
  • Assist in the coordination of aftercare services with facilities (detox, holdings, TSS, CSS, Hospitals, etc.)
  • Assist in the distribution of food and basic necessities at the Selah Resource Center
  • Engage client post detox and recovery
  • Assist Selah Resource Center post COVID-19
  • Participate in Naloxone (Narcan) training
  • Assist with outreach work throughout the city of Chelsea. Individual must have a valid driver’s license to operate CAPIC’s SUDS vehicle

  • High School Diploma or GED
  • Valid Massachusetts Driver’s License
  • Bilingual in Spanish required
  • Proven experience working with street-involved persons
  • Good verbal and written skills
  • Computer skills
  • Work one night a week in the evenings, as needed

Mail cover letter, refrences, and Resumes to:

Richelle Cromwell (careers@capicinc.org)
Executive Director
100 Everett Ave., Unit 14
Chelsea, MA 02150
Equal Employment Opportunity.
COVID-19 considerations: To keep our employees as safe as possible, we have installed clear plastic barriers, provided masks, gloves, gowns, and hand sanitizer. We are also not open to the public and work in scattered shifts to limit the number of staff in the office.